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BUILT FROM ZERO
Product managementBUILT
DesignBUILT
Product operationsBUILT
Marketing performance managementBRIEFED
THE SHAPE
ROIFROM BUDGET TRACKING TO RETURN
HOW IT WAS DONE
- Built product, design and product operations from zero: four PMs and two designers.
- Moved the product from budget tracking to ROI for enterprise marketing teams, including Microsoft, GE Digital and Charles Schwab.
- Built the integration framework and partner programme: one cross-tenant data model, benchmarks, and recommendations on top.
- Ran a quarterly customer advisory board, and briefed Gartner, Forrester and IDC to define marketing performance management.
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